Making 24 slums under Bhubaneswar Town Centre District (BTCD) area in Bhubaneswar ODF.

Total number of slums – 24
Total number of households – around 5700

Scope
  • Creating Open Defecation Free Slums in BTCD areas followed by close monitoring of the community over a period of six months.
  • Institutional strengthening and capacity building of stakeholders at all levels and municipality service providers including elected leaders, Community Based Organizations (CBOs) at grass-root levels etc.
Methodology
  • Focus on Open Defecation on a daily basis
  • Continuous community mobilization to convince households and establishments about the importance of ODF
  • It is the participatory approach and methodology that triggers and mobilizes urban communities into collective action for achieving the goal of total sanitation
  • Address sanitation as a public rather than a private good
  • Communities and groups of people led by their natural leaders are the key actors in enabling sanitation on the ground
  • Identify OD sites where CTs/PTs (Community Toilets/ Public Toilets) are essential; position them and establish O&M managed by the communities themselves.
Key Aspects of Mobilization
  • Continuous engagement with community and other stakeholders.
  • Involvement of BMC/BSCL functionaries (Top to Bottom) during all the activities leading to complete ownership and Confidence Building Measures in slums.
  • Triggering social, cultural and religious institutions to contribute towards creating ODF communities.
  • Involving each section of the society for mobilization such as RWAs, Vyapari Sangh and even transgenders.
  • Technology demystified.
  • Community ownership and self-management of community toilets.

Key Lessons Learnt

Key aspects of Mobilization
  • One champion at the city level makes a difference. A champion breeds more champions.
  • Developing and nurturing second layer of leadership is critical for institutional sustainability. Institutionalization of natural leaders in the form of Nigrani Committee (monitoring team) is the key to sustain behaviour change.
  • The process of triggering helps the community come together for collective action. The development activities for triggered communities should be prioritized based on the demands from the community.
  • The natural leaders that emerge from triggering become instrumental in addressing several sanitation issues and development needs.
Monitoring
  • Community monitoring always keeps the community and the corporation at high alert and action. Every cluster should have self-monitoring tools for the community to understand their progress and status.
  • Helpline and Grievance Cell to be institutionalized at Ward/Zone levels and there should be GPS monitoring of vehicles for collection of segregated wastes.
Service Delivery
  • Efficiency of the service provider improves significantly. garbage collection time in the triggered locality reduces by almost 60%.
  • Services in place at the right time, based on demand, create confidence within the community and the Nigrani Committee. Timely delivery of service also contributes towards sustaining collective behavior change