Feedback Foundation (FF) in partnership with the Government of Uttarakhand, has embarked on a program aimed at increasing access to improved water supply services in peri-urban areas of the state. The objective of this program is to ensure that more people have access to clean and safe water through the installation of piped water supply schemes. To achieve this goal, effective IEC/BCC activities are being conducted to educate citizens about the advantages of availing household connections, the significance of metering, and the benefits of adopting volumetric tariffs. Furthermore, citizen’s concerns regarding the program are addressed and a citizen feedback mechanism has been established to ensure that the program remains responsive to the needs of the people it serves. Overall, this program promises to make a significant contribution to improving the lives of people in peri-urban areas of Uttarakhand by providing them with access to clean and safe water.